Frequently Asked Questions

RHIZER keycaps are 3D-printed mechanical keyboard keycaps designed to give a stock keyboard a distinct, premium-looking finish without the cost of artisan or specialty sets.

Most RHIZER sets are designed for the standard MX-style stem used across the majority of mechanical keyboards. Check the compatibility section on each product page before ordering.

Yes. RHIZER keycaps are modeled around the Cherry MX-style cross stem, which is also used by Gateron, Kailh, and most other popular switch brands.

Depending on the set, RHIZER prints in PLA+ or PETG. Each product page lists the exact material and finish used for that design.

Yes — each set is printed with tight layer tolerances and hand-finished before shipping. Normal typing and gaming use won't damage them, though 3D-printed parts are less impact-resistant than injection-molded ABS or PBT.

Browse the Shop or Collections pages, add a set to your cart, and complete checkout. You'll receive an order confirmation once your payment is processed.

Orders can typically be cancelled before they enter production or shipping. Contact us as soon as possible with your order number and we'll do what we can.

Reach out through the Contact page with your order number as soon as possible. We'll try to accommodate changes before your order ships, though this isn't guaranteed once printing has started.

RHIZER currently ships across India. International shipping availability is being finalized — see the Shipping page for the latest status.

Delivery timelines depend on your location and are being finalized ahead of launch. Estimated windows will be shown at checkout and on the Shipping page.

Once your order ships, you'll receive tracking details. Order tracking on the website itself is planned for a future update.

Our full returns policy is outlined on the Returns page. In general, unused items in original condition are eligible for return within the stated window.

Contact us within 48 hours of delivery with photos of the damaged item and your order number, and we'll arrange a replacement or refund per our returns policy.

Custom orders are coming soon. Visit the Custom Keycaps page to see the planned process and register your interest.

Once live, you'll submit your idea, we'll discuss the design together, you'll approve a concept render, and then it goes into production before shipping to you.